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UI Care

With UI Care, you'll extend replacement protection to five years and enjoy these exclusive benefits.

Priority RMA Service

Receive your replacement before we receive your return.

Free Return Shipping

Your replacement comes with a prepaid shipping label to ensure a free, no-hassle return.

Unlimited Service

Enjoy peace of mind with unlimited RMAs.

Visit RMA Center

Replacement Process Comparison

UI Care Support Process

1

Request Replacement via rma.ui.com

2

Receive your new product as soon as the next business day.

Receive your new product as soon as the next day.

3

Return the Original Device for Free

We include a prepaid shipping label with your replacement.

Normal RMA

1

Request Replacement via rma.ui.com

2

Return the Original Device

You cover the shipping cost of your return package.

3

Your Returned Device is Inspected

Our RMA team verifies the issues outlined in your ticket.

4

Your Replacement is Shipped

Once your device's issues are verified, we send your replacement.